Christmas Offer Get a 20% Off till 31st December

Rug Faq

FAQS about products and services

Please send us your own design first and let us know what size you want. If it works for the production, we will give you a quote for rug and shipping. If it doesn’t, we will give you suggestions on the modifications of design or size.  

You can just email us the file in PDF format or Ai. 

There is no limit on rug size. Any size you want is okay. We can make it.

Our price always depends on quantity. So please let us know how many pieces you are going to buy. Then we will check and quote our best price to you. 

The MOQ is 10pcs. But if you just want one piece for start or a sample to check the quality, it is ok. We can do it for you. 

Shipping & Payment Instruction

We usually need about 20-30 days for the production and it takes about 7-10 days for the shipping. If you are in urgent need of your rug, please let us know. We will do our best to expedite the production and make the earliest delivery. 

We usually deliver small orders by express and large bulk orders by boat. 

We will send you a payment link through Alibaba after you confirm the order with us. Then you can send us the payment by credit card. We also accept TT for the payment of large bulk orders.

CUSTOM MADE BY YOU

Custom Rug made by you instead of Custom made by you

QUALITY ASSURANCE

Quality control system makes sure each rug meets high quality standard before delivery

FAST TURN-AROUND TIME

20 days production time and 10 days shipping time. Urgent orders can be shorter

PROFESSIONAL CUSTOMER SERVICE

Working with over 1000 customers in the USA enables us to provide you best customer service

Request Quote

Fill out this form and upload your artwork and we'll get back to you shortly.